Kent healthcare professional Adrian Stephenson
PUBLISHED: 21:04 15 June 2016 | UPDATED: 17:49 19 June 2016
Manu Palomeque 07977074797
The boss of One Ashford Hospital on being a good listener and a team player
Tell us a bit about you
I have worked in the healthcare sector all my working life, having started out managing the development of Private Hospitals for Bupa.
The plan to build a state-of-the-art hospital in Ashford germinated a few years ago when I was ceo of the company that owned and operated St Saviour’s hospital in Hythe (great location, with great people, but the building was too old to deliver 21st-century care) and as such have spent a lot of time working closely with the local consultant medical staff in East Kent.
Our company One Healthcare has spent many years in Kent working with consultants, GPs and leading private medical insurers to find the best location to site the new One Ashford Hospital ‘One Ashford.’ We have close connections with the NHS and work in partnership with them to improve patient choice as well as increase access to the latest technology such as our new state-of-the-art operating theatres.
I seem to live at the hospital as I and the team led by Philip Oehley, hospital director, are on hand to listen to how each of the consultants and their patients feels about the new hospital.
Tell us about One Ashford
One Ashford was born by bringing leading consultants and the One team together in a unique partnership to finance, commission and run the hospital. The doctors sit on the board and have a direct and important influence upon the quality of care and how to make One Ashford the preferred hospital of choice of all patients in Kent.
My role is to support the consultants and their colleagues such as their medical secretaries who fulfil a vital role to support their practice and patients as well as the local management team led by Philip Oehley and Thelma Henderson.
Our philosophy is that staff should enjoy coming to work, work hard, feel rewarded and listened to. It makes all the difference to create a positive, caring and friendly atmosphere for our patients, who come from all over Kent. We expect many more to choose to stay local and not go to other centres for their future care.
Any plans for future expansion?
We opened in March and there’s plenty of room to expand on site. We plan to provide outreach out-patient and diagnostic services in other locations around Kent so we can see and treat patients in the most convenient locations and they can come to us for more enhanced services.
Any careers advice?
Start young, be ambitious, be a good listener, learn fast, respect others and respond to their needs and expectations. Want to be different and keep a sense of humour.
Your most prized possession?
My signed picture of Michael Schumacher and my finishing medals from the London Marathon.
Do you use social media?
Yes, and it’s taught me to be succinct and to be responsive to ideas, contacts and feedback, particularly from patients.
Do you have time to relax?
It’s very important and I am very focused on keeping fit and well. Our service is 24/7 and I’m a bit of a workaholic and love my job. I am a runner and love watching rugby, cricket and motor racing.
Where do you eat in Kent?
My current favourite is The Compasses Inn at Crundale, we took all our builders there to thank them for all their hard work. What a night!
your breakfast today?
I went for a run, had a bowl of fruit and museli, toast and marmite and then a bacon sandwich!
Get in touch
One Ashford Hospital
Kennington Road, Willesborough, Ashford TN24 0YS
01233 423000 or email@example.com